Our goal at the Clark Little Photography is your satisfaction with your purchase.
Please email or call 1-808-888-2877 immediately if there is any discrepancy with your online order. If you are not satisfied in any way with art and products (excluding non-returnable items) from the Clark Little Photography website, you may exchange it or return the item within 7 DAYS from RECEIPT of items for internet orders. You will receive a credit for the cost of the purchased item after it has been inspected for return to our inventory. For apparel, all tags must be kept on the item. Shipping charges paid on your order are NOT refundable. The CUSTOMER must pay return shipping charges unless it was our shipping error.
If you receive item(s) that were believed to be damaged during shipping, please take photos of the items and packaging so that we can properly document.
ALL SALES FINAL on Face Masks, Pillow Covers and Phone Cases.
ALL SALES FINAL for items purchased at sale price during a promotion
We gladly accept any returns that follow the above return guidelines.
Art prints are very delicate, therefore you need to take utmost care and use maximum measures to ensure the items are returned undamaged.
We recommend sending all shipments through a trackable method and insuring the package in the event it is damaged during return shipping. We will not be responsible for any damage sustained during transit. Please re-use original packing materials if possible. If we receive a damaged item as a return and are unable to re-enter it into our inventory, we offer the following options:
1) Return the item(s) to you at no additional charge
2) Refund 50% of the purchase price of the item(s)
3) Offer store credit for 50% of the purchase price of the item(s)
INSURING RETURN SHIPMENTS
All return shipments should be insured to avoid any possible damaged-in-transit losses and using a trackable method. We are not responsible for item(s) damaged during the return transit.
Due to an increase in mail theft and misdelivered packages, we do require signature on some orders. Please contact us by clicking here to see if your package will require a signature or not.